It’s all about you. We have members, not shareholders. We’re owned by the people who trust us with their money.
customers
Individuals
Business
type
Building Society
Owned by and responsible to their members (rather than shareholders)
Focus on providing mortgages and other services that help members buy homes
trustpilot
4.7/5 based on 9,200 reviews
services provided
ethical credentials
charity work
Yorkshire Building Society Charitable Foundation – donated over £10 million to charities since 1999.
Building Bradford Skills Fund – £1 million invested.
Small Change Big Difference Fund – donations of up to £2,500 to UK charities, nominated by the Society’s members and colleagues.
policies
No known ethical policies or investments.
Middle ratings on Carbon Disclosure and Reduction Targets and Responsible Investment Policy.
Has not achieved ethical accreditation.
According to their Environmental and Climate Change Risk Policy overview, they will not lend directly to environmentally damaging and energy intensive sections.
controversies
- FCA fines Yorkshire Building Society £4,135,600 for failings in dealing with mortgage customers experiencing payment difficulties in 2014
- FCA fines YBS £1,429,000 for financial promotions failures in 2014
- FCA fines Norwich and Peterborough Building Society (owned by YBS) £1.4 million for failing to give customers suitable advice in relation to sale of Keydata products in 2011 – advised customers to take on high risk to invest
Guardian article alleges that Palestine Activist couple had YBS bank account closed without explanation – potentially attributed to PalAction support – YBS denies this, but offers no explanation.