Our aim is to create a banking experience that is kinder to people and planet

customers

Businesses
Individuals

trustpilot

2.2/5 based on 63 reviews

type

Building Society
Owned by and responsible to their members (rather than shareholders)
Focus on providing mortgages and other services that help members buy homes

profit reinvestment

Gives 1.5% of annual profits to charity
Between 2022-2023 donated £10 to Cumbria Wildlife Trust for every new house purchase mortgage completed
£250,000 donated to FareShare

services provided

Home Insurance

Buildings Only or Contents Only Cover

Mortgages

Fixed rate mortgages
Discount variable rate mortgages
Commercial: Hospitality; Holiday Let; Buy to Let; Healthcare; Professional Services; Food & Drink; Intermediaries Home

savings

Instant Access accounts; ISAs; Fixed Rate; Regular Savings; Notice Savings; Children’s Accounts; Save & Support - for local clubs and charities Business Savings

current accounts


Cumberland Plus Current Account - can include overdraft, but requires £750 p/month min spending
Freedom Apprentice Current Account - for young people on apprentices with no minimum funding requirement
Day2Day Account - no overdraft, no specific funding required for 23 and younger; £200 p/month for 24 and older
Current Account Switch Guarantee - switch from one bank/building society to another in 7 working days
cumberland Building Society
CONTACT DETAILS
Website

Phone number: 01228 403 141

Email: customerservice@cumberland.co.uk

HQ: Cumberland House, Cooper Way, Parkhouse, Carlisle CA3 0JF

ethical credentials

charity work

CBS Charitable Foundation – a registered charity, supports individual requests from charitable organisations in our operating area for funding in our communities. Between April 2023 – March 2024, the Foundation donated almost £25,000 to support 165 community groups and charitable causes.

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