customers
Individuals
Businesses
Unincorporated entities (Clubs, Societies, Associations and unincorporated Charities)
profit reinvestment
Don’t have external shareholders to pay dividends to
trustpilot
4.9/5 based on 2,621 reviews
type
National Counties Building Society
Owned by and responsible to their members (rather than shareholders)
Focus on providing mortgages and other services that help members buy homes
services provided
Insurance
Critical illness cover
Mortgages
Specialist mortgages (JBSP, Expat, Second Home, Self-employed, Armed forces mortgage, holiday home, mortgages for tied accommodation and HMO)
Owner Occupier mortgages
First Time (variety of fixed rate mortgages)
savings
Tracker bond
ISAs
Windfall Bonds
Business Accounts
CONTACT DETAILS
Fill in this form to request a callback (Monday-Friday 9-5:30)
Email: newbusiness@familybsoc.co.uk
HQ: Ashley Square, Epsom, Surrey, KT18 5DD
ethical credentials
charity work
Citizens Advice Epsom & Ewell: In 2024, Family Building Society selected Citizens Advice Epsom & Ewell as its primary community partner. This collaboration includes financial donations to support the charity’s activities and encourages staff volunteering to assist with practical tasks.
The Society partners with eForests to plant trees in the UK. For every 10 online member surveys completed, a tree is planted.
Family Building Society provides each employee with a paid volunteer day annually.